Back to portfolioCase study 04

Hospital Network Analytics · Power BI · DAX · SQL

Healthcare Operations & Finance

Power BIDAXPower QuerySQLExcelHTML
Healthcare Operations & Finance dashboard

Overview

An end-to-end analytics solution for a network of medical facilities covering 2019–2024. Three interactive pages consolidate clinical outcomes, patient demographics, billing records and admission details into a single decision-making toolkit for hospital leadership.

Key Metrics

55,500
Total Patients
+20%
Volume Growth
$1.4B
Total Billing
$25.5K
Avg Cost/Patient
16 days
Avg Length of Stay
Houston Methodist
Top Hospital

Methodology

Step 01

Data Preparation

Standardised all source tables, removed duplicates, checked for nulls and irrelevant columns, and created a calculated date column linked to the primary table.

Step 02

Analytical Approach

Descriptive and diagnostic analytics using DAX. Trend analysis, demographic segmentation and admission-type breakdowns were layered to enable root-cause investigation.

Step 03

Visual Design

Monochromatic purple theme with KPI cards, bar and donut charts, trend lines and detailed tabular views, optimised for executive and clinical audiences simultaneously.

Key Findings

  1. 1

    Hypertension, Diabetes and Obesity are the three largest cost centres at ~$350M each; chronic disease management is the single biggest financial lever.

  2. 2

    Revenue growth of 20% is entirely volume-driven, not price-driven. Average cost per patient remained flat, masking potential under-billing.

  3. 3

    Patient demand peaks July through August and dips in February; staffing and bed allocation should mirror this seasonal pattern.

  4. 4

    Houston Methodist leads significantly in both volume (20,402 patients) and billing ($520M), and its operational model is worth replicating network-wide.

  5. 5

    31,000 of 55,500 patients had abnormal test results, a 56% rate that warrants a review of care protocols and follow-up pathways.

  6. 6

    Admission types (Elective, Emergency, Urgent) are evenly distributed at roughly 33% each, suggesting balanced demand that supports capacity planning.

Recommendations

Invest in chronic disease management programmes for Hypertension, Diabetes and Obesity; prevention is cheaper than acute care.

Scale summer staffing and bed capacity before July peaks; avoid under-resourcing a predictable demand surge.

Investigate and standardise billing practices across hospitals. Flat average cost despite volume growth suggests pricing inconsistency.

Replicate Houston Methodist's operational model across lower-performing network hospitals.

Implement structured follow-up protocols for the 31,000 patients with abnormal results. This is both a clinical and financial priority.